Booking and Cancellation Policy
To book
To make a reservation, choose a date and contact us to check availability. If there is availability, we will provide you with the payment details via email.
The reservation will be formalized upon payment of 50% of the price of the experience; the remainder is paid before boarding.
Cancellation policy
You can cancel free of charge as long as you do so more than one month in advance. If you cancel one month or less in advance, we will refund 50% of the booking. If the cancellation occurs one week or less in advance, the deposit will not be refunded except in cases of force majeure with justification.
When the cancellation is made by the leasing company, whether due to breakdown or adverse weather, 100% of the amount paid in advance as a reservation deposit will be refunded.
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